This policy applies to products purchased from the CoMo Pet Care shop, including the CoMo Pet Care Boo Box and digital guides. Pet care services are covered by our separate Terms & Conditions.
Delivery Options
- Hand-Delivered by CoMo Pet Care: $3.99 for addresses in Columbia, MO ZIP codes 65201, 65202, and 65203. We will contact you to coordinate a delivery time.
- Shipped via USPS or UPS: $5.99 anywhere in the United States.
- Free delivery or shipping on orders of $89 or more.
Gift orders can be sent directly to the recipient. Please double-check the delivery address at checkout, since we cannot be responsible for packages sent to an incorrect address.
Treats and Toys
Boxes may include treats and toys. Please review all items before giving them to your pet, especially if your pet has allergies or dietary restrictions, and supervise your pet with new toys and treats.
Returns and Damaged Orders
Because boxes contain treats and curated seasonal items, all sales are final. If your order arrives damaged or incorrect, contact us within 7 days of delivery at hello@comopetcare.com or (573) 206-9497, and we will make it right with a replacement or refund.
Digital Products
Digital guides are delivered by download link after purchase and are non-refundable. If you have trouble accessing your download, contact us and we will help.
Questions
Email hello@comopetcare.com or call or text (573) 206-9497.